Russian Food Reviews

My order showed up in a crushed box, and everything inside had been sliding around. One of the jar lids was sticky like it had leaked, which was frustrating. I left the details in my message, but it felt like nobody even read it. I just wish it had been packed more carefully.

I got my order and a few of the items were wrong, plus one thing was missing completely. It really wasn’t what I paid for, and it was just frustrating to deal with

My cold items arrived warm, and the ice packs were completely melted by the time I opened the box. I was actually looking forward to using some of it for dinner that night, which is funny because I’d already been debating for 20 minutes what to make anyway. But once I felt how warm everything was, I just didn’t feel safe eating it. Disappointing overall. Cold food really needs to be packed and shipped better than this.

I was frustrated because they swapped out items in my order without checking with me first. When I contacted support about it, it felt like they were blaming me for not somehow preventing it, which made the whole experience even more annoying.

My package ended up arriving way later than expected, and I didn’t really get any updates along the way, which was frustrating. I get that delays can happen depending on the carrier or time of year, but not knowing what was going on made the whole experience annoying.

The food itself was good, no complaints there, but the shipping cost was way too high. It feels like extra work just trying to justify the total at checkout when the delivery fee costs so much

I tried to pay maybe 2 times and it kept failing, but then my card still showed a couple of pending charges. The whole checkout process was just really frustrating and took way longer than it should have

I ordered a few snacks and canned things, nothing fancy, and the whole experience ended up being more frustrating than it should’ve been. The shipping took way longer than the estimate, and I only got an actual update after I emailed them myself, which was annoying.

When the box finally showed up, one item was missing and one of the cans had a deep dent along the side. Customer service did reply, but it was slow and didn’t really solve much. Maybe I just had bad luck, but I don’t think I’d order from them again.

My jar showed up damaged, which was frustrating. It’s hard to describe, but the support experience was okay overall, they did fix the issue, even if it took a little longer than I hoped.

I’ve ordered twice now. The first time everything showed up on time, but the second order was a few days late, which was kind of stressful because I felt pressured to figure out a backup plan. The food itself was fine, I just wish the delivery updates were more accurate so I knew what to expect.

I ordered a few snacks and deli items because I was excited to try them, but the flavors just didn’t work for me. A couple things were way too salty, and some had that kind of old or stale taste that made them hard to finish.

I also reached out about it, but it felt like nobody even read my message, which made the whole experience more disappointing. Maybe it’s just not my taste, but I don’t think I’d order again.

The food showed up tasting stale, honestly. It just didn’t feel fresh at all, and there was something about it that made it hard to enjoy.

The food tasted kind of stale, and I wasn’t really impressed. I’d hoped it’d be better.

I ordered a few snacks and pickled things I used to have back home. A few of them tasted really authentic and were pretty much what I remembered but a couple were kind of off. Maybe they’re newer brands or the recipe changed. Shipping was fine too. Overall not bad just a bit of a mixed bag for me.

I ended up returning my order because a few things showed up damaged, and the whole refund process turned into way more of a headache than it should’ve been. I sent the photos they asked for, followed up by email, and then just kept having to chase them for any kind of update.

What really annoyed me was that it felt like a bait and switch — once they had my money, the helpfulness pretty much disappeared. They were slow to respond and then only gave me a partial refund, like the damaged items were somehow my fault. I’m not ordering from russianfoodusa.com again.

I had to keep chasing them about my order. No real updates. Replies came late. And when they did reply, not very helpful. Just felt ignored most of the time.

My order showed up quick, which was nice, but one of the items wasn’t in the box. I had to send a few emails back and forth before it got sorted, and the replies felt kinda slow tbh. They did refund me in the end, so thats good, but the whole thing was more annoying than it needed to be. Not sure I’d be rushing to order again.

It just feels way too expensive for what it is. I don’t mind paying more when something is actually worth it, but charging this much for such an average product feels a bit unfair. I wouldn’t buy it again.

The checkout process was okay, but a little hit or miss. The payment part took longer than I expected and felt kind of clunky, but in the end my order went through without any real problems.

I was trying to order a few things from russianfoodusa.com for my mom, but the international shipping options really weren’t great. There weren’t many choices, and the cost was way higher than I expected. I also couldn’t really tell how long delivery was going to take, which made it harder to justify the order. I know overseas shipping can be expensive, but in the end it just didn’t feel worth it for me. The site itself is fine, but the shipping side definitely needs improvement.